Please read these terms carefully before using Career Success Institute's services.
By accessing or using Career Success Institute's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Career Success Institute ("we," "us," or "our") provides professional career services including but not limited to:
Important Note:
We provide career consulting and guidance services. We do not guarantee job placement, specific salary increases, or interview invitations. Results depend on many factors including market conditions, individual qualifications, effort, and circumstances beyond our control.
To use our services, you must:
By using our services, you represent and warrant that you meet these eligibility requirements.
When you create an account with us, you agree to:
We reserve the right to suspend or terminate your account if:
We accept the following payment methods:
By providing payment information, you:
If payment fails or is declined:
Service delivery times vary by package:
Resume Writing: 3-7 business days from information receipt
Cover Letters: 2-3 business days from information receipt
LinkedIn Profiles: 3-5 business days from information receipt
Career Coaching: Scheduled by mutual agreement
Interview Prep: Scheduled by mutual agreement
*Rush service available for additional fee. Timelines are estimates and may vary based on complexity and current workload.
To ensure timely service delivery, you must:
Service timelines may be extended if:
Most services include revisions:
Before Work Begins: You may cancel for any reason before we begin work on your project. All fees paid will be retained as credit toward future services.
After Work Begins: Once work has commenced, cancellations are not accepted. You remain responsible for the full service fee.
Coaching Sessions: Individual sessions may be rescheduled with 24-hour notice. Late cancellations or no-shows will be charged the full session fee.
We reserve the right to cancel services if:
If we cancel for reasons other than your violation, you will receive a credit toward future services.
We stand behind our work. If you're not satisfied with your deliverables:
You retain all rights to any information, documents, or materials you provide to us ("Your Content"). By submitting Your Content, you grant us a limited license to:
This license terminates when we complete your service delivery or upon account termination.
Upon full payment, you own the final deliverables we create for you (resumes, cover letters, LinkedIn content, etc.). You may:
Restrictions:
You may NOT:
All content on our website, including text, graphics, logos, images, and software, is owned by Career Success Institute and protected by copyright, trademark, and other intellectual property laws. You may not:
We may request permission to use your success story (anonymously or with attribution) in our marketing materials. This is always optional and requires your explicit written consent.
We take your privacy seriously and maintain strict confidentiality of your personal and professional information.
We may disclose information if:
For more details, see our Privacy Policy.
Important Disclaimer:
While we provide professional career services and guidance, we cannot and do not guarantee:
Your career success depends on many factors including your qualifications, effort, market conditions, employer preferences, and circumstances beyond our control.
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:
To the maximum extent permitted by law:
Career Success Institute, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Our total liability for any claims shall not exceed the amount you paid for the specific service giving rise to the claim.
We are not responsible for:
When using our services, you agree to:
Violation of these rules may result in:
You agree to indemnify, defend, and hold harmless Career Success Institute, its owners, officers, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:
This indemnification obligation survives termination of our services and your use of our website.
If you have a dispute or concern, please contact us first at [email protected]. We will make good faith efforts to resolve the issue informally.
If we cannot resolve a dispute informally within 30 days, you agree that any dispute shall be resolved through binding arbitration rather than in court, except that either party may seek injunctive relief in court for intellectual property or confidentiality disputes.
Arbitration Terms:
Important:
You agree that any arbitration or legal proceeding shall be conducted on an individual basis only. You waive any right to participate in a class action, class arbitration, or representative action.
You may opt-out of the arbitration agreement by sending written notice to us within 30 days of first using our services. The notice must include your name, address, and a clear statement that you wish to opt-out of arbitration.
These Terms of Service shall be governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of law provisions.
Any legal action or proceeding (if not subject to arbitration) shall be brought exclusively in the state or federal courts located in [Your County, State], and you consent to the personal jurisdiction of such courts.
We reserve the right to modify these Terms of Service at any time. When we make changes:
If you do not agree to the modified terms, you must stop using our services and may contact us to discuss any active service agreements.
These Terms of Service, along with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Career Success Institute.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your account without our prior written consent. We may assign our rights and obligations without restriction.
Nothing in these Terms creates a partnership, agency, employment, or joint venture relationship between you and Career Success Institute.
Provisions that by their nature should survive termination (including payment obligations, intellectual property rights, warranties, indemnification, and limitations of liability) shall survive.
We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of government, or acts of God.
We're here to help clarify anything you need to know about our Terms of Service.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
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